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PRIVACY POLICY
Please read carefully the following information, which applies every time you visit the website and decide to navigate in the site www.pompea.com and use its services, regardless of whether or not you buy products. Please also read the General Terms of Use of www.pompea.com, as they contain additional important information about privacy and security systems adopted by the website.
Pompea S.p.A., with registered office at Via San Damaso 10, Medole (MN), VAT no. 00227010139 (hereinafter, "POMPEA"), the Data Controller for personal data relating to pompea.com websites (hereinafter, for simplicity, only the "Website"), provides below the privacy policy in accordance with art. 13 of Legislative Decree 196/2003 (the "Privacy Code"), to users who register with the Website and/or users who access the "Fidelity Card" reward operation/service (see the Regulations at Pompea retail outlets (hereinafter, the "Users").
POMPEA protects the confidentiality of its Users' personal data through diligent observance of appropriate security measures to avoid damage and through adaptation of its policies in order to ensure full compliance with current regulations. For any information about this privacy policy, Users may contact POMPEA at any time, using the contact information below in section 7.
1. Purposes of data processing
The Users' personal data will be processed by POMPEA for the following data processing purposes:
a) contractual obligations (art. 24, sect. 1, letter b of the Privacy Code), that is, to comply with the Website's general terms and/or terms of sale, which the User accepts during the registration process; to carry out all tasks necessary to offer the User the sales service if the User has made an online purchase (including but not limited to receiving the order, processing the order and shipping the products purchased); to fulfil the User's specific requests and to issue the Fidelity Card. Unless the user specifically gives POMPEA the optional consent to the processing of his or her data for marketing purposes pursuant to the following paragraphs, or for purposes of profiling and/or market research, his or her contact information (name, surname, address, email address, landline phone number and mobile phone number) will be used by POMPEA for the sole purpose of verifying the User's identity (including via e-mail address validation), to prevent possible fraud or abuse, and to contact the User only for reasons related to the service.
b) administrative-accounting purposes (art. 24, sect. 1, letter 1-ter) of the Privacy Code), that is, to complete organizational, administrative, financial and accounting tasks, such as internal organizational activities and activities for the fulfilment of contractual and pre-contractual obligations;
c) legal obligations (art. 24, sect. 1, letter a) of the Privacy Code), that is, to fulfil obligations under laws, regulations or European legislation.
The provision of personal data for the purposes of the above-indicated data processing is optional but necessary, since failure to provide such data will make it impossible for the User to register with the Website. The personal data necessary for the processing purposes described here in paragraph 1 are indicated with an asterisk on the registration form.
2. Further processing purposes: marketing
Following the User's free and voluntary consent, some personal data (name, surname, address, email address, landline phone number, mobile phone number) may be processed by POMPEA for marketing purposes as well (direct sales, sending advertising material and commercial communications), or so that POMPEA can contact the User by phone (mobile, using automated call systems or call notification systems with operator involvement) and/or paper mail, email and/or via sms, to propose the purchase of products and/or services offered by POMPEA itself and/or by third party companies to the User, and to present offers, promotions and commercial opportunities.
Consent to the processing of personal data for such processing purposes is free and optional, and not consenting will not in any way affect ability to register with the Website and/or to have the Fidelity Card issued. Should consent also be granted for the above purposes, the User may revoke such consent at any time by making a request to POMPEA via the methods indicated below in paragraph 7. It is also possible to revoke consent to data processing by accessing the personal area of the Website and changing the consent settings. In addition, the User may also object to the sending of additional communications for promotional purposes (via email or SMS) by clicking on the revoke consent link, which is found in each promotional communication. It is also possible to revoke consent to data processing by accessing the personal area of the Website and changing the consent settings. In addition, the User may also object only to the sending of communications for promotional purposes by clicking on the revoke consent link, which is found in each email.
3. Additional purposes of processing: profiling
With the User's free and optional consent, the User's personal data (i.e. both personal data/contact information and information regarding goods and services purchased) may be processed by POMPEA, including for purposes of profiling, or to understand the User's tastes and consumption habits and create a consumer profile from this information in order to be able to send the User commercial offers consistent with the profile identified.
Consent to the processing of personal data for such processing purposes is free and optional, and not consenting will not in any way affect ability to register with the Website and/or to have the Fidelity Card issued. Even if consent is granted, the User may revoke such consent at any time by making a request to POMPEA via the methods indicated below in paragraph 7. It is also possible to revoke consent to data processing by accessing the personal area of the Website and changing the consent settings.
4. Additional purposes of data processing: market research
With the User's free and voluntary consent, the User's personal data may be processed by POMPEA, including for purposes of market research and analysis, or so that POMPEA can contact the User by telephone (landline and/or mobile, using automated calling systems or call notification systems with operator involvement) to request information from the User.
Consent to the processing of personal data for such processing purposes is free and optional, and not consenting will not in any way affect ability to register with the Website and/or to have the Fidelity Card issued. Even if consent is granted, the User may revoke such consent at any time by making a request to POMPEA via the methods indicated below in paragraph 7. It is also possible to revoke consent to data processing by accessing the personal area of the Website and changing the consent settings.
5. Processing methods
The User's personal data will be processed using manual and electronic instruments, with an approach strictly connected to the purposes themselves and, in any case, so as to guarantee the security and confidentiality of the data.
6. Scope of disclosure and circulation of data
POMPEA employees and/or partners responsible for handling personal data may have knowledge of Users' personal data. Such persons, who are formally appointed by POMPEA as "data processors", will handle the User's data exclusively for the purposes indicated in this policy and in compliance with the provisions of the Privacy Code.
In addition, third parties that may handle personal data as "external data processors" on behalf of POMPEA may have knowledge of Users' personal data. These may include, for example, providers of IT services and logistics necessary to the operation of the Website, outsourcing or cloud computing service providers, professionals and consultants and companies assigned to send promotional emails on behalf of POMPEA. One of the data processors is B2X srl with registered office in Rome, Via Tiburtina 1236. Users have the right to obtain a list of any data processors appointed by POMPEA, via request directly to POMPEA by the methods indicated below in paragraph 7.
7. Rights of parties concerned
Under art. 7 of the Privacy Code, POMPEA informs you that Users have the right to obtain information about (i) the origin of personal data; (ii) the purposes and methods of processing; (iii) the approach used if data is processed with the aid of electronic instruments; (iv) the identifying details of the data controller and processors; (v) the persons or categories of persons to whom the data may be disclosed or who may have knowledge of the data as processors or agents. Parties concerned have the right to: a) have their data updated, corrected or, should they desire, added to; b) have the data erased, transformed into anonymous form or blocked if processed in violation of law, including data that do not need to be kept for the purposes for which the data were collected or subsequently processed; c) obtain confirmation that the operations referred to in points a) and b), including their contents, have been brought to the attention of those to whom the data has been communicated or disclosed, except where this is impossible or involves a commitment of resources clearly disproportionate to the rights being protected. Users have the right to object, in whole or in part: a) on legitimate grounds, to the processing of personal data concerning them, even if they are relevant to the purpose of the data collection; b) to the processing of personal data concerning them for the purpose of sending advertising materials or direct selling or for carrying out market research or commercial communication; c) to the processing of personal data concerning them for profiling purposes. Users may exercise these rights by contacting POMPEA by the following methods: (i) by sending a registered letter to the registered office of POMPEA (via San Damaso, 10 – 46046 Medole - MN), (ii) by visiting the website pompea.com or by contacting Customer Service at 800-990309 (Mon.-Fri. from 9:00 to 17:30).
8. Cookies Policy
What are cookies and how to disenable them
Cookies are small text files that visited sites send to the user's browsing device (usually a browser). They are used to improve browsing, track the user's tastes and preferences and send them to the site’s owner. The cookies could be session or persistent cookies. Session cookies are temporary files that only exist for the duration of the user's browsing session, when the browser is closed the session cookies expire. These are generally used to identify users when they access a site (casual numbers which are generated from the server), which are necessary to consent a safe and efficient browsing. Persistent cookies are files that remain active even after the browser has been closed and stored in the user’s device to a pre-established date.
Those cookies, which not expire at the browser’s closure, allow to record the user’s preferences and help websites to remember user data and settings for subsequent visits, to remember user preferences when moving between pages on the site and tracking the user’s browsing to improve the experience on the website. Cookies may be installed by the website visited ("first-party cookies") or by other websites ("third-party cookies").
Cookies used by this site
1) Technical Cookies
This site uses its own and third party technical cookies (using the functions of the Google Analytics service, provided by Google Inc.).
Google Analytics uses “cookies” to gather and analyse information on how websites visited by the user are used. For more information on Google Analytics cookies and how they are used by Google Inc., please consult the information available at this address; the Google Analytics privacy policy is here.
This site may use other technical cookies – both persistent and session cookies – that do not collect any personal data of the user but ensure correct browsing and use of the site (allowing the user to log in, for example, and enter private areas of the site). Persistent cookies are stored in the user’s computer or device even after the browser has been closed, while session cookies are not saved in the user’s computer/device, and are lost when the browser is closed. So-called technical cookies used by this site avoid the use of other IT techniques that may potentially jeopardise the confidentiality of Internet browsing, and do not permit the acquisition of personal data that may identify the user.
2) Third party advertising Cookies
This site uses third party advertising cookies, specifically those of advertising and e-commerce operators, who generally use cookies to keep track of the user’s activities or purchases on this Site (also coming from other websites), in order to customise promotional messages according to the user’s potential interests regarding its partners’ sites, or to allow the correct calculation of commissions for the commercial transaction. These subjects are:
Cookie management
Normally, the browser may manage the majority of cookies thanks to the browser’s settings. Block or remove said cookies from their browser's cache could lead to partial enjoyment of the services offered by the web application and affect the usability of site content during browsing. However, If the user doesn’t want any cookie in his device, not from this site or from any other, he could set higher the privacy level, modifying the security settings of the browser:
Chrome
Firefox
Internet Explorer
Opera
Safari
9. Link from external websites
This site contains hypertext "links" to other websites. The Company does not control the cookies and the monitoring of other websites that are not governed by this Policy.
Cookie policy last update on 26/06/2016 by: Chrome.
Pompea S.p.A., with registered office at Via San Damaso 10, Medole (MN), VAT no. 00227010139 (hereinafter, "POMPEA"), the Data Controller for personal data relating to pompea.com websites (hereinafter, for simplicity, only the "Website"), provides below the privacy policy in accordance with art. 13 of Legislative Decree 196/2003 (the "Privacy Code"), to users who register with the Website and/or users who access the "Fidelity Card" reward operation/service (see the Regulations at Pompea retail outlets (hereinafter, the "Users").
POMPEA protects the confidentiality of its Users' personal data through diligent observance of appropriate security measures to avoid damage and through adaptation of its policies in order to ensure full compliance with current regulations. For any information about this privacy policy, Users may contact POMPEA at any time, using the contact information below in section 7.
1. Purposes of data processing
The Users' personal data will be processed by POMPEA for the following data processing purposes:
a) contractual obligations (art. 24, sect. 1, letter b of the Privacy Code), that is, to comply with the Website's general terms and/or terms of sale, which the User accepts during the registration process; to carry out all tasks necessary to offer the User the sales service if the User has made an online purchase (including but not limited to receiving the order, processing the order and shipping the products purchased); to fulfil the User's specific requests and to issue the Fidelity Card. Unless the user specifically gives POMPEA the optional consent to the processing of his or her data for marketing purposes pursuant to the following paragraphs, or for purposes of profiling and/or market research, his or her contact information (name, surname, address, email address, landline phone number and mobile phone number) will be used by POMPEA for the sole purpose of verifying the User's identity (including via e-mail address validation), to prevent possible fraud or abuse, and to contact the User only for reasons related to the service.
b) administrative-accounting purposes (art. 24, sect. 1, letter 1-ter) of the Privacy Code), that is, to complete organizational, administrative, financial and accounting tasks, such as internal organizational activities and activities for the fulfilment of contractual and pre-contractual obligations;
c) legal obligations (art. 24, sect. 1, letter a) of the Privacy Code), that is, to fulfil obligations under laws, regulations or European legislation.
The provision of personal data for the purposes of the above-indicated data processing is optional but necessary, since failure to provide such data will make it impossible for the User to register with the Website. The personal data necessary for the processing purposes described here in paragraph 1 are indicated with an asterisk on the registration form.
2. Further processing purposes: marketing
Following the User's free and voluntary consent, some personal data (name, surname, address, email address, landline phone number, mobile phone number) may be processed by POMPEA for marketing purposes as well (direct sales, sending advertising material and commercial communications), or so that POMPEA can contact the User by phone (mobile, using automated call systems or call notification systems with operator involvement) and/or paper mail, email and/or via sms, to propose the purchase of products and/or services offered by POMPEA itself and/or by third party companies to the User, and to present offers, promotions and commercial opportunities.
Consent to the processing of personal data for such processing purposes is free and optional, and not consenting will not in any way affect ability to register with the Website and/or to have the Fidelity Card issued. Should consent also be granted for the above purposes, the User may revoke such consent at any time by making a request to POMPEA via the methods indicated below in paragraph 7. It is also possible to revoke consent to data processing by accessing the personal area of the Website and changing the consent settings. In addition, the User may also object to the sending of additional communications for promotional purposes (via email or SMS) by clicking on the revoke consent link, which is found in each promotional communication. It is also possible to revoke consent to data processing by accessing the personal area of the Website and changing the consent settings. In addition, the User may also object only to the sending of communications for promotional purposes by clicking on the revoke consent link, which is found in each email.
3. Additional purposes of processing: profiling
With the User's free and optional consent, the User's personal data (i.e. both personal data/contact information and information regarding goods and services purchased) may be processed by POMPEA, including for purposes of profiling, or to understand the User's tastes and consumption habits and create a consumer profile from this information in order to be able to send the User commercial offers consistent with the profile identified.
Consent to the processing of personal data for such processing purposes is free and optional, and not consenting will not in any way affect ability to register with the Website and/or to have the Fidelity Card issued. Even if consent is granted, the User may revoke such consent at any time by making a request to POMPEA via the methods indicated below in paragraph 7. It is also possible to revoke consent to data processing by accessing the personal area of the Website and changing the consent settings.
4. Additional purposes of data processing: market research
With the User's free and voluntary consent, the User's personal data may be processed by POMPEA, including for purposes of market research and analysis, or so that POMPEA can contact the User by telephone (landline and/or mobile, using automated calling systems or call notification systems with operator involvement) to request information from the User.
Consent to the processing of personal data for such processing purposes is free and optional, and not consenting will not in any way affect ability to register with the Website and/or to have the Fidelity Card issued. Even if consent is granted, the User may revoke such consent at any time by making a request to POMPEA via the methods indicated below in paragraph 7. It is also possible to revoke consent to data processing by accessing the personal area of the Website and changing the consent settings.
5. Processing methods
The User's personal data will be processed using manual and electronic instruments, with an approach strictly connected to the purposes themselves and, in any case, so as to guarantee the security and confidentiality of the data.
6. Scope of disclosure and circulation of data
POMPEA employees and/or partners responsible for handling personal data may have knowledge of Users' personal data. Such persons, who are formally appointed by POMPEA as "data processors", will handle the User's data exclusively for the purposes indicated in this policy and in compliance with the provisions of the Privacy Code.
In addition, third parties that may handle personal data as "external data processors" on behalf of POMPEA may have knowledge of Users' personal data. These may include, for example, providers of IT services and logistics necessary to the operation of the Website, outsourcing or cloud computing service providers, professionals and consultants and companies assigned to send promotional emails on behalf of POMPEA. One of the data processors is B2X srl with registered office in Rome, Via Tiburtina 1236. Users have the right to obtain a list of any data processors appointed by POMPEA, via request directly to POMPEA by the methods indicated below in paragraph 7.
7. Rights of parties concerned
Under art. 7 of the Privacy Code, POMPEA informs you that Users have the right to obtain information about (i) the origin of personal data; (ii) the purposes and methods of processing; (iii) the approach used if data is processed with the aid of electronic instruments; (iv) the identifying details of the data controller and processors; (v) the persons or categories of persons to whom the data may be disclosed or who may have knowledge of the data as processors or agents. Parties concerned have the right to: a) have their data updated, corrected or, should they desire, added to; b) have the data erased, transformed into anonymous form or blocked if processed in violation of law, including data that do not need to be kept for the purposes for which the data were collected or subsequently processed; c) obtain confirmation that the operations referred to in points a) and b), including their contents, have been brought to the attention of those to whom the data has been communicated or disclosed, except where this is impossible or involves a commitment of resources clearly disproportionate to the rights being protected. Users have the right to object, in whole or in part: a) on legitimate grounds, to the processing of personal data concerning them, even if they are relevant to the purpose of the data collection; b) to the processing of personal data concerning them for the purpose of sending advertising materials or direct selling or for carrying out market research or commercial communication; c) to the processing of personal data concerning them for profiling purposes. Users may exercise these rights by contacting POMPEA by the following methods: (i) by sending a registered letter to the registered office of POMPEA (via San Damaso, 10 – 46046 Medole - MN), (ii) by visiting the website pompea.com or by contacting Customer Service at 800-990309 (Mon.-Fri. from 9:00 to 17:30).
8. Cookies Policy
What are cookies and how to disenable them
Cookies are small text files that visited sites send to the user's browsing device (usually a browser). They are used to improve browsing, track the user's tastes and preferences and send them to the site’s owner. The cookies could be session or persistent cookies. Session cookies are temporary files that only exist for the duration of the user's browsing session, when the browser is closed the session cookies expire. These are generally used to identify users when they access a site (casual numbers which are generated from the server), which are necessary to consent a safe and efficient browsing. Persistent cookies are files that remain active even after the browser has been closed and stored in the user’s device to a pre-established date.
Those cookies, which not expire at the browser’s closure, allow to record the user’s preferences and help websites to remember user data and settings for subsequent visits, to remember user preferences when moving between pages on the site and tracking the user’s browsing to improve the experience on the website. Cookies may be installed by the website visited ("first-party cookies") or by other websites ("third-party cookies").
Cookies used by this site
1) Technical Cookies
This site uses its own and third party technical cookies (using the functions of the Google Analytics service, provided by Google Inc.).
Google Analytics uses “cookies” to gather and analyse information on how websites visited by the user are used. For more information on Google Analytics cookies and how they are used by Google Inc., please consult the information available at this address; the Google Analytics privacy policy is here.
This site may use other technical cookies – both persistent and session cookies – that do not collect any personal data of the user but ensure correct browsing and use of the site (allowing the user to log in, for example, and enter private areas of the site). Persistent cookies are stored in the user’s computer or device even after the browser has been closed, while session cookies are not saved in the user’s computer/device, and are lost when the browser is closed. So-called technical cookies used by this site avoid the use of other IT techniques that may potentially jeopardise the confidentiality of Internet browsing, and do not permit the acquisition of personal data that may identify the user.
2) Third party advertising Cookies
This site uses third party advertising cookies, specifically those of advertising and e-commerce operators, who generally use cookies to keep track of the user’s activities or purchases on this Site (also coming from other websites), in order to customise promotional messages according to the user’s potential interests regarding its partners’ sites, or to allow the correct calculation of commissions for the commercial transaction. These subjects are:
- Facebook Inc.: https://www.facebook.com/policy.php
- Google: https://www.google.com/intl/en-GB/policies/technologies/cookies/
- Awin: https://www.awin.com/gb/legal
- Criteo: http://www.criteo.com/it/privacy/corporate-privacy-policy/
Cookie management
Normally, the browser may manage the majority of cookies thanks to the browser’s settings. Block or remove said cookies from their browser's cache could lead to partial enjoyment of the services offered by the web application and affect the usability of site content during browsing. However, If the user doesn’t want any cookie in his device, not from this site or from any other, he could set higher the privacy level, modifying the security settings of the browser:
Chrome
Firefox
Internet Explorer
Opera
Safari
9. Link from external websites
This site contains hypertext "links" to other websites. The Company does not control the cookies and the monitoring of other websites that are not governed by this Policy.
Cookie policy last update on 26/06/2016 by: Chrome.
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